Refund Terms

Welcome to SYNAVENTH. These are the refund terms that govern the conditions under which refunds are issued to our customers. By using our services, you agree to these refund terms.

1. Eligibility for Refunds

Refunds are issued under the following circumstances:

• Unauthorized billing transaction.
• Billing errors on the part of SYNAVENTH.
• Service not delivered as promised in terms of major features or functionalities.

2. Non-Refundable Situations

Refunds are not issued under these conditions:

• Change of mind after the purchase.
• Partial dissatisfaction due to expectations not related to the core service delivery.
• Issues caused due to third-party applications or services.

3. Refund Processing Time

Once a refund is approved, the process will commence immediately. It may take 5-10 business days for the credit to reflect in your account, depending on your bank or credit card provider.

4. Refund Request Procedure

To request a refund, please follow these steps:

• Contact our customer support via email at [email protected] with detailed information about your order and reason for the refund request.
• Include any relevant documentation or evidence supporting your claim.
• Our customer service team will review your request and respond within 7 business days.

5. Amendments

SYNAVENTH reserves the right to amend these refund terms at any time, effective upon posting of the updated terms on our website. It is your responsibility to review our refund policy regularly.

6. Contact Information

If you have any questions regarding our refund policy, please contact our customer support team at:

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